Marketing Mavericks of Audio Branding is a series of interviews that we hope will show you how global businesses are using sound to strengthen their brand.

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Interview with Tapio Hakanen from Nokia

Tapio Hakanen is an award winning sound designer and chart topping electronic music producer from Finland. Currently, he heads up Nokia‘s global sound design and visual content teams. Tapio is responsible for digital content like ringtones, preloaded music tracks, wallpapers and preloaded videos in all Nokia devices. His role also involves overseeing Nokia’s audio identity and music and sound design for various Nokia ads, communications and events like Nokia World and Mobile World Congress.

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Given the fact that sound travels faster than 700 mph and is processed quicker than light, at TreBrand we believe that sound can make a difference in the world. We also believe there is a balance that needs to be struck between creativity and strategy. To that end, audio branding is our way of helping brands think critically and use the power of sound to build brand equity.

With that in mind, our founder and chief noisemaker Jordan Stevens set off to find businesses and professionals who use sound as a key element in building their brand. Of course he couldn’t stop at just finding the companies and the people who run them, he had to learn more. In the coming weeks, we’ll feature interviews he had with the marketing mavericks who were kind enough to share their insights on how they use sound in their business.

We hope that by sharing this information you’ll understand the true power of sound and how you can apply it to your business. And hopefully, you’ll help the world sound better one brand at a time.

A special thanks goes out to everyone who shared their insights with us so freely. We appreciate your candid conversations and visions of how the world sounds.

Without any further ado, here is the first interview in our series called Marketing Mavericks of Audio Branding.

Interview with Tom Trones, Cisco Sytems

Cisco Systems is the a worldwide leader in networking and communication technology. Headquartered in San Jose, California, Cisco is home to over to over 65,000 employees globally and serves a wide variety of markets through many innovative products.

Today, I’m talking with Tom Trones who is an audio identity lead for one of Cisco’s business units. His role makes him responsible for how a Cisco product sounds across a multitude of channels and product lines. He ensures that all Cisco products sound like a Cisco product. Tom will also be a speaker at this year’s Audio Branding Congress in Moscow.

Jordan Stevens (JS): Tell me a bit about your role at Cisco Systems?

Tom Trones (TT): I was originally hired as an acoustics, software and signal processing engineer for our video conferencing systems but an opportunity to unify the audio identity for our collaboration products opened up. I think the mix between technology and artistic creativity is perfect for me, and my background as a musician, composer and producer led me to becoming the Audio Identity Lead for this business unit. We have a wide portfolio of products in telepresence systems, UC, IM clients, IP phones, Webex and more, so it is important that the user can jump from one to the other and still get a common experience of using a Cisco product.

This is perfect for me, as I can leverage my background as an engineer, musician and music technologist. Last year we made the call to keep the strategy development and production internally. We now have music and sound production facilities at the Lysaker, Norway site.

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Crtical decisions that audio branding helps you makeAs we move futher into the digital world one thing has become appearant, marketers need to implement a multi-sensory expereince for their customers. That said, once you’ve made the decision to create sensory delight for you audience you’ll want to think about how to communicate with your clients through the different senses.

Audio branding is a process that gets marketers to think about how their brand sounds to the world. In doing this, it also forces marketers to make critical decisions about their brand, both sonically and with the other four senses.

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Fight of FlightYou might already be spending lots of time and money on creating the right visual identity – which is good – but the truth of the matter is that we now live in a world where a multi-sensory experience is expected. What’s more is that some of the senses you’ve been neglecting are processed quicker and have direct connections to your emotional core.

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Are jingles worth the money?Last week Tristan Clopet wrote an excellent piece about audio branding on the Ad Age blog. The main question in the article was whether jingles or music licensing, aka borrowing a pre-written pop song, was better for a brand.

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Of course I’m a little biased when I say this, anytime is a good time to start thinking strategically about how your brand sounds. In all seriousness, there are times in the life of a business that make more sense to implement an audio branding strategy. In this post, I want to highlight the best times to figure out how your business sounds.

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One of the key components of creating a strong audio brand is flexibility. By creating an audio brand that is flexible will allow you to build your brand’s identity on a global scale and create a loyal customer in the process.

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A couple of days ago I had the chance to sit down with Roy Osing, a business expert and former Chief Marketing Officer of TELUS, to find out more about his thoughts on how businesses should be run in a modern world. Below is a round up of our time together and you can watch the webinar in its entirety at the bottom of this post.

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Questions Every Marketer Should Ask Their Music ProducerA couple of weeks ago I posted an article on one of the biggest audio branding pitfalls. This week I want share a few questions you should ask your music provider in order to get the best music for your brand.

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